DOWNTOWN LOWELL STRATEGIC PLAN
Market Analysis

Downtown Plan Draft Section 1 Introduction
Downtown Plan Draft Section 2 Existing Conditions
Downtown Plan Draft Section 4 Community Perspective
Downtown Plan Draft Section 5 Strategies

City of Lowell Downtown Plan Home Page

This market analysis was designed to determine the opportunities available to existing and prospective businesses located in Downtown Lowell. The analysis will first cover opportunities for retail in the Downtown, and will then study the opportunities for the Downtown office market.

RETAIL MARKET

RETAIL MARKET INDICATORS AND TRENDS

Lowell remains the geographic and population center for a small metropolitan area. The following estimates from analysis by Urban Decision Systems display some of the characteristics of the Greater Lowell retail customer base:

· In 2000, over 250,000 people - with an estimated 88,717 households - are estimated to live within seven miles of Downtown Lowell. This will represent a 10,000 person increase from the figures of the 1990 Census.(1)

· In 1998, the average household size in Lowell was estimated to be 2.55 persons - which is slightly above the national average.(2)

· · In 1995, the population within seven miles of Downtown Lowell had a per capita income of $19,371, while the 62,397 families in the area at that time had a median income of $55,559.(3)

· In 1999, Lowell's unemployment rate dropped to 2.9%, falling below the State unemployment rate of 3.2%.(4)

· In 1995, the estimated annual income of households within the Greater Lowell area is approximately $3,861,460.(5)

(1)Urban Decision Systems, Inc. - 1995
(2)Urban Decision Systems, Inc. - 1999
(3)Urban Decision Systems, Inc. - 1995
(4)Massachusetts Department of Employment and Training- 2000
(5)Urban Decision Systems, Inc. - 1995

These statistics show that Greater Lowell represents considerable purchasing power. Much of this power appears to be directed to suburban strip malls and shopping malls instead of Downtown Lowell. Lowell's competition comes in the form of several powerful shopping districts located within 20 minutes driving distance of Lowell. Two major malls - Pheasant Lane Mall in Nashua, NH and Burlington Mall in Burlington, MA - are a major form of traditional retail shopping competition.

Despite heavy competition from other shopping areas, retail sales in Lowell and the Greater Lowell area have been increasing according to the U.S. Economic Census. While the number of retail establishments in Lowell increased by only 1.6% between 1992 and 1997, the sales figures of these establishments have increased by $53 million (in current dollars adjusted for inflation) or 11.6%. This trend is similar to figures for the entire state or Lowell MSA, which actually showed signs of small decreases in number of retailers despite increased sales revenues. In addition, the number of restaurants and the sales revenue of restaurants within the Lowell area increased during this timeframe. These trends are summarized in Tables 3.1 and 3.2.

Table 3.1: Trends in Retail Sales - Lowell, Lowell MSA, Massachusetts - 1992 - 1997 (In Current Dollars)

1992 1997 Change 1992 - 1997
  Establishments Establishments Number Percent
MASSACHUSETTS
Retail Trade 26,807 26,209 (598) -2.2%
Food and Accommodations 11,684 14,827 3,143 26.9%
LOWELL MSA
Retail Trade 835 785 (50) -6.0%
Food and Accommodations 426 540 114 26.8%
LOWELL
Retail Trade 252 256 4 1.6%
Food and Accommodations 148 174 26 17.6%

Source: U.S. Economic Census - 1997 and 1992

Table 3.2: Trends in Retail Sales - Lowell, Lowell MSA, Massachusetts - 1992 - 1997 (In Current Dollars)
1992 1997 Change 1992 - 1997
  Sales Sales Amount Percent
MASSACHUSETTS
Retail Trade $ 55,223,520,840 $ 64,260,118,656 $ 9,036,597,816 16.4%
Food and Accommodations $ 7,072,344,296 $ 10,182,947,477 $ 3,110,603,181 44.0%
LOWELL MSA
Retail Trade $ 1,579,308,222 $ 1,760,938,407 5 $181,630,185 11.5%
Food and Accommodations $ 213,144,253 $ 331,331,298 $118,187,045 55.4%
LOWELL
Retail Trade $ 464,266,005 $ 518,232,673 $ 53,966,668 11.6%
Food and Accommodations $ 70,898,215 $ 71,986,237 $ 1,088,022 1.5%

Source: U.S. Economic Census - 1997 and 1992

Based on these figures, the true question is whether Downtown Lowell is capitalizing on the increase in retail sales. Based on numbers from the 1997 U.S. Economic Census, DPD has estimated the amount of retail sales in the Downtown Core to be $45.6 million. This means that Downtown Core is capturing approximately 2.6% of the Greater Lowell retail market, and is capturing approximately 8.8% of the Lowell retail market. While Downtown Lowell is doing well in terms of the traditional Lowell market, the Downtown must increase its share of the Greater Lowell market in order to be competitive.

MARKET SEGMENTS

A 2000 study by the DPD identified five major groups of potential customers: Downtown residents, Downtown workers, students, tourists and Greater Lowell residents.

Downtown Residents

According to demographic analysis for the Downtown, residents of the Downtown are composed three distinct groups: retired elderly, low-income ethnic groups, and young professionals. An overview of these groups is provided in the Existing Conditions portion of this document. Each of these groups has a different type of impact upon the Downtown market.

The elderly compose over 19% of the Downtown - creating a major subset of the Downtown population. However, the number of elderly residents in the Downtown seems to have leveled off in recent years due to the lack of new elderly based housing in the Downtown. The elderly market is defined by two characteristics. First, the elderly population tends to have limited mobility, depending on methods other than driving for transportation in and out of their residences. Therefore, the elderly in the Downtown tends to be a "captive" population that is extremely likely to purchase goods and services in the Downtown. Second, the elderly tend to live on fixed income levels and do not have a high level of purchasing power. Due to this limited purchasing power, the elderly market tends to attract stores that sell basic necessities, such as health care services and pharmacies, and stores that sell low cost items of many kinds.

Different minority groups compose another significant portion of the Downtown population. Over 13% of the Downtown population is of Asian heritage, and over 17% is of Hispanic heritage. Many of these individuals are recent immigrants that have limited incomes and difficulty speaking English. These groups tend to shop at stores that are directly targeted towards their lifestyles and culture. Stores where native languages and discount, off-price items can be purchased are popular for shopping. Although few of these stores exist in the Downtown Core, a significant cluster of these businesses exist on Merrimack Street across from City Hall.

Finally, the number of young professionals in the Downtown spend quite differently than the other two groups. Although they have more purchasing power than other Downtown residents do, they are also more likely to be mobile than other residents. Many of these residents tend to work outside of the Downtown, creating a situation where Downtown actually competes with other communities and shopping areas for the attention of these residents. However, these residents are likely to use basic services in the Downtown (i.e. banking, restaurants, etc.) which are in close proximity to their home. In terms of these professionals, they could be attracted to spend more money in the Downtown through the creation of a better shopping experience that meets the needs of this population.

Downtown Workers

Due to the Downtown's prominence as a government and educational center, Downtown Lowell is a major employment center. An analysis conducted by the Division of Planning and Development in 1999, shown in Table 3.3, revealed that over 5,200 daytime employees work in the Downtown Plan planning area. These workers are an important market for restaurants, drug and convenience stores, personal services (i.e. health care and beauty/barber shops), and potentially clothing and gift shops. The retail interest of these employees tend to be things that can be purchased on and around a lunch hour.

Table 3.3: Daily Number of Workers In Downtown Plan Planning Area

Employment Sector Number of Employees
Education 972
Government 1,254
Museum 157
Office 2,504
Restaurant 137
Retail 202
TOTAL DOWNTOWN WORKERS 5,223

Source: DPD Survey - 2000

Students

Due to the presence of Lowell High School and Middlesex Community College directly in the Downtown, students make a major presence in the Downtown. Approximately 3,000 students attend classes at Lowell High School, and an additional 3,000 students attend day and evening classes at Middlesex Community College's Lowell Campus. UMass Lowell's campuses, which are adjacent to the Downtown, also draw an additional 8,600 students near the Downtown area. Although this massive number of students in the Downtown might appear to be a huge market for the Downtown, most of these students, especially those in High School, have little disposable income. However, they also have few financial responsibilities, allowing them to spend most of the money that they earn.

Table 3.4: Daily Number of Students In Downtown Plan Planning Area

School Number of Students
Lowell High School 3,000
Middlesex Community College - Day and Evening 3,393
TOTAL DOWNTOWN STUDENTS 6,393

Source: DPD Survey - 2000

Tourists

The term "tourist" can be understood to have several meanings. For the purposes of this study, a "tourist" is defined to include two distinct groups with slightly different behaviors. First, "traditional tourists," who stay overnight in the Lowell area or live over 100 miles away, are included in this definition. In addition, "day visitors," who come to a local attraction but live nearby, are also included. The large number of attractions in the Downtown, including the Lowell National Historic Park, Tsongas Arena, LeLacheur Stadium, Lowell Memorial Auditorium and other attractive smaller museums, generates a large number of tourists to the Downtown. In addition, the Doubletree Hotel and its convention space provides a key hospitality resource to those seeking to visit the Downtown.

According to studies conducted by UMass-Lowell, over 1.3 million tourists annually visit Lowell. The National Historic Park is clearly the biggest attraction in the Downtown, bringing over 700,000 tourists into Downtown Lowell for daily services and the Lowell Folk Festival. Other major attractions in the Downtown include the Tsongas Arena, with over 300,000 visitors, and LeLacheur Park, with over 180,000 visitors.

Table 3.5: Annual Number of Tourists In Downtown Plan Planning Area

Organization Timeframe Attendance
Boarding House Park Summer - 1999 18,000
LeLacheur Park Summer - 1999 180,077
Lowell National Historical Park October 1998 - September 1999 555,220
Lowell Memorial Auditorium July 1998 - June 1999 204,151
Tsongas Arena July 1998 - June 1999 308,000
New England Quilt Museum July 1998 - June 1999 18,507
Merrimack Reparatory Theatre September 1998 - June 1999 58,160
American Textile History Museum* January 1999 - June 1999 24,579
Whistler House Museum of Art July 1999 - June 2000 4,470
TOTAL DOWNTOWN TOURISTS 1,371,164

Source: UMass- Lowell, Office of Communications and Marketing. The Lowell Marketing Campaign: A Report for the Lowell Plan, Inc. December 1999 and DPD Survey - 2000
* Other attendance figures available for the American Textile History Museum not reliable due to the "Diana's Dresses" exhibit.

The actual financial impact of tourists on the Downtown is mixed. Tourists and visitors are an obvious market for the hospitality industry - hotels, restaurants and souvenir shops. However, many day visitors may not spend their money in other areas, including many traditional retail stores and entertainment venues. According to the Massachusetts Office of Travel and Tourism, over half of tourist expenditures are made on transportation, and only 6% of tourist expenditures are made on general retail. While Downtown tourism may bolster the restaurant industry and some retailers, this same impact may not come to the majority of retailers in the Downtown.

Table 3.6: Percentage of Direct Traveler Expenditures by Industry Group
Public Transportation 39.4%
Auto Transportation 11.3%
Lodging 20.1%
Food Service 17.6%
Entertainment / Recreation 5.6%
General Retail 6.1%

Source: Massachusetts Office of Travel and Tourism, 1998

Greater Lowell Residents

This group, which is extremely large with a high level of purchasing power, represents the greatest level of untapped market potential for the Downtown. However, this group is also the hardest to reach, since they have the greatest level of choices for shopping. Residents of suburban communities surrounding Lowell (approximately 250,000 residents within 7 miles) tend to be of higher income and to have the time and the means to travel to whatever establishments offer the goods and services they want at the prices they are willing to pay. As shown in Table 3.7, the income level of households within a one mile radius and a seven mile radius of Downtown greatly varies. Downtown Lowell already attracts some of these people and must attract additional members of this segment in order to be more competitive. This segment can generally be attracted if Downtown offers a shopping experience that meets the needs of this important segment of the population.

Table 3.7: Median Household Income
1 Mile Ring of Downtown 3 Mile Ring of Downtown 5 Mile Ring of Downtown
$27,001 $41,627 $50,820

Source: Urban Decision Systems - 1995

DOWNTOWN ANCHORS

An anchor can be defined as a use in the Downtown that generates a high number of visits to the area. While anchors have been traditionally defined as large retail stores (especially department stores), most anchors in downtown, such as Lowell, have shifted away from these large retail establishments. As the economy of the Downtown has continued to shift away from larger department stores, Downtown Lowell has seen the departure of Jordan-Marsh, the final department store in the Downtown, and a continued turn towards smaller retail boutiques.

The Lowell retail market is now anchored upon many non-traditional traffic generators in the Downtown. Without a major retail establishment in the Downtown, Lowell's retail market is tied to the presence of major Downtown institutions. Major institutional uses, such as Lowell City Hall, Lowell High School and Middlesex Community College, and major attractions, such as Lowell National Historic Park, Tsongas Arena and LeLacheur Park, currently serve as major generators of foot traffic in the Downtown.

RETAIL INVENTORY

During August 2000, the Division of Planning and Development (DPD) conducted an inventory of businesses in the Downtown Core on a store-by-store and building-by-building basis. The inventory covers approximately 533,663 square feet of ground-level storefront space in the Downtown Core, and 145 storefronts in the Downtown Core. This inventory includes the name and address of each business, the business type and the estimated square footage of street level spaces. The variety of businesses located in the Downtown can be seen in Tables 3.8 and 3.9, which breaks these businesses down according to NAICS code.

Table 3.8: Downtown Core Retail Businesses by NAICS Code
  Number of Businesses Total Square Footage Average Square Footage / Business
4422 - Home Furnishing Stores 2 5174 2587
4431 - Electronic and Appliance Stores 1 858 858
4442 - Lawn and Garden Equipment Stores 1 4200 4200
4452 - Specialty Food Stores 2 2930 1465
4453 - Beer, Wine and Liquor Stores 2 3327 1664
4461 - Health and Personal Care Stores 3 10662 3554
4481 - Clothing Stores 6 27158 4526
4482 - Shoe Stores 1 5326 5326
4483 - Jewelry, Luggage and Leather Stores 5 7890 1578
4511 - Sporting Goods, Hobby and Instruments Stores 2 7103 3552
4512 - Book, Periodical and Music Stores 4 12645 3161
4529 - Other General Merchandise Stores 2 7074 3537
4531 - Florists 2 4110 2055
4533 - Used Merchandise Stores 3 8455 2818
4539 - Other Misc. Merchandise Stores 1 2810 2810
TOTAL RETAIL BUSINESSES / SQUARE FEET OCCUPIED 37 109,722  

Source: DPD Survey - 2000

Table 3.9: Downtown Core Restaurants by NAICS Code
  Number of Businesses Total Square Footage Average Square Footage / Business
7221 - Full Service Restaurants 21 56,718 2,701
7222 - Limited Service Eating Places 2 2,139 1,070
7224 - Drinking Places (Alcoholic Beverages) 4 11,867 2,967
TOTAL RESTAURANTS / SQUARE FEET OCCUPIED 27 70,724  

Source: DPD Survey - 2000

Vacancies

As discussed in the Existing Conditions section of this document, the percentage of vacant retail space is relatively low in the Downtown Retail Office Core. Only 7.8% of the 1st floor storefront space in the Downtown Core is vacant. From a different perspective, there are 145 retail storefronts in the district, of which 10 storefronts (6.9%) were vacant. For an older central business district that is not located on a major highway, these statistics show that Downtown Lowell is doing relatively well in terms of filling these storefront spaces.

Underutilization of Storefronts

While Downtown Lowell has been successful in filling 1st floor storefront spaces, the high highest and best use of these storefronts is often not attained. Most successful downtowns have a high proportion of retail and service retail uses in first floor storefront space. While there are exceptions to this rule, the presence of retail use in first floor storefronts creates foot traffic in the Downtown and generates street-level activity.

For the purposes of the inventory, first floor storefronts in the Downtown Core were categorized as "underutilized" if they did not contain a retail or service retail use. According to this criteria, the underutilization of storefronts in Downtown is extremely high, running at over 60%. As discussed in the Existing Conditions section of this document, institutional uses, in combination with selective 1st floor vacancies, occupy 12.8% of the 1st floor space in the Downtown Core. Other office uses, including lawyer and doctor offices, generate the vast majority of additional underutilized storefront space in the Downtown.

While underutilized storefronts are not as problematic as a vacant storefront, the underutilization of storefronts create a new set of problems for the Downtown. First, office and institutional uses in storefronts limit the amount of potential street-level activity and pedestrian traffic in the Downtown. Outside of lunchtime, these uses can create unusually quiet shopping hours in the Downtown. Also, retail establishments may have few possibilities for location if storefronts are occupied by a large number of office or institutional uses. In addition, the improper use of Downtown storefronts will create vacancies in upper floors of Downtown buildings generally designed for office use. This last result is extremely noticeable in Lowell. Over 27 percent of the upper story office space in the Downtown is currently vacant.

BUSINESS CLUSTERS

A business clusters is defined as a group of businesses that serve the same or related markets. Amongst smaller businesses, businesses grouping together is extremely positive since these groupings generate several stops for shopping within an area of the Downtown. The cluster effect gives shoppers variety within a shopping area and generates healthy levels of competition amongst businesses.

The most identifiable cluster within the Downtown is the Southeast Asian cluster located on Merrimack Street across from City Hall. Approximately fourteen Southeast Asian businesses are located in this portion of Merrimack Street. These businesses span from traditional restaurants to grocery stores to video rental facilities. Not only do these businesses attract individuals from the Downtown, they also attract shoppers from the Acre and Lower Highlands neighborhoods of the City.

Other notable clusters in the Downtown include the proliferation of pawnshops, dollar stores and low cost or used merchandise establishments located near the intersection of Bridge and Merrimack Streets. Another easily identifiable business cluster is located at the intersection of Merrimack and Palmer Streets, where many of the higher price retail establishments and restaurants have begun to center themselves.

RETAIL GROWTH POTENTIAL

Based on numbers from the 1997 U.S. Economic Census, DPD has determined that the demand for traditional retail products to be $518 million for the City and $1,761 million for the Lowell MSA. By dividing the estimated level of retail sales in the Downtown Core - $45.6 million - by the total demand for these areas, it can be concluded that Downtown Core is capturing approximately 2.6% of the Greater Lowell retail market, and is capturing approximately 8.8% of the Lowell retail market. The remainder of this retail demand is being captured by businesses within other trade areas within the Lowell MSA and the City.

Based on the 533,663 square feet of available storefront space in the Downtown Core, it is assumed that the Core is generating an average of $85.49 per square foot in retail sales. This figure is a snapshot of the low productivity of the Downtown retail trade. The non-retail uses located in traditional storefront space are limiting the productivity of retail in the Downtown. If a greater level of Downtown Core storefront space were used for retail uses, then a greater level of retail sales would be generated and the Downtown would have a higher level of sales per square foot.

The low levels of productivity and market capture for the Downtown Core demonstrates that the Downtown has not reached its full retail potential. The Lowell MSA has a high level of purchasing power, but this spending is not being captured. In addition, the Downtown has an ample amount of storefront space to capture this market, but this space is not being used in a productive manner.

Barring a significant decline in the retail market, the Downtown has the potential to increase its share of the Greater Lowell retail market within a short period of time. By filling vacant Downtown storefronts and converting first floor office space into retail space, the Downtown could easily capture an additional 2% to 5% of the retail market within the next five years.

OFFICE MARKET

OFFICE MARKET INDICATORS AND TRENDS

The following economic indicators provide an overview of the office market in Lowell and the Lowell MSA:

· In upper story office space, the Downtown Core contains a total of 120 office occupants, which occupy a total of 617,660 square feet of space. An additional 63 traditional office space users occupy an additional 269,211 square feet of space in traditional retail storefronts in the Downtown.

· Over 2,500 office employees currently work in the Downtown. Most of these employees work at general purpose (multiple tenant) facilities versus single tenant facilities, such as a corporate headquarters.

· The majority of office users in the Downtown serve Downtown residents, workers and other residents/businesses located within the Greater Lowell area. Office users such as banks, insurance agencies, legal services, health and medical services, social/human services are tied to these local residents and businesses.

Lowell is also benefiting from the growth of the high-tech economy and the subsequent office space crisis in the greater Boston area. With office space rents in Boston and Cambridge averaging at $60/square foot, the hot technology market has squeezed all of the available office space out of the immediate greater Boston area, and is spreading out in areas west and north of Boston.(6) In particular, Lowell is benefiting from its location along the Rt.3 and I-495 corridors, which are becoming new technology corridors with cheaper rent levels.

The impact of Greater Boston's constrained office market has been an authentic boon for Downtown Lowell. Estimates of the amount of vacant and available office space in the Lowell area currently vary from 2% to 5%.(7) With the exception of properties owned by Louis Saab, the demand for office space in the Downtown Lowell can clearly be seen in the high number of properties that are full or almost completely full. The two major office properties in Downtown, Wannalancit and Boott Mills, have been at these extraordinary levels of occupancy for months, and Boott Mills is planning to capture the hot office market through additional expansion.

In addition to high-tech office space, traditional office markets in Lowell have experienced significant growth. Since 1992, 400 jobs in the finance, insurance, real estate (FIRE) sector have been created, and FIRE jobs compose over 4 percent of the total Lowell employment. In addition, 1,000 jobs in the government sector have been created since 1992, and these jobs compose 17 percent of the total employment in Lowell. If these trends continue for the next five years, 1,230 new jobs will be created within the FIRE and government sectors, and a demand for approximately 246,000 square feet of office space will be created within Lowell.

(6)Meredith and Grew, Inc./Oncor International-November 2000
(7)Meredith and Grew, Inc./Oncor International. Market Viewpoint:2nd Quarter 2000 and Spaulding and Slye. 2nd Quarter 2000 Report

Table 3.10: Lowell Employment by Office Sector
YEAR     E M P L O Y M E N T  
  FIRE Government TOTAL LOWELL JOBS
  Jobs Percent of Total Lowell Jobs Jobs Percent of Total Lowell Jobs  
1992 1,092 3.1% 4,652 13.3% 34,928
1993 1,044 3.2% 4,587 13.9% 32,995
1994 1,176 3.6% 4,621 14.3% 32,385
1995 1,157 3.7% 4,712 14.9% 31,534
1996 1,223 4.0% 4,796 15.6% 30,801
1997 1,257 3.9% 5,313 16.6% 32,046
1998 1,397 4.2% 5,524 16.8% 32,904
1999 1,491 4.4% 5,690 17.0% 33,555

Source: Massachusetts Division of Employment and Training - 2000

OFFICE INVENTORY

Most of the office space in the Downtown is located in older facilities in the Downtown. This space is generally located above storefronts in the Downtown Core, or located in campus/office park style settings in Wannalancit or Boott Mills. New office construction and modern offices in the Downtown is limited by the lack of vacant and developable land in the Downtown. Since 1964, only three new general-purpose office buildings have been built in the Downtown Planning area: the 21 George Street Building, Gateway I, and Gateway II.

In comparison to the skyrocketing rents of the Boston MSA, the rents for office space in Downtown Lowell are relatively cheap. However, office prices in the Downtown are rising. Most of the "higher end" office space within the Downtown has topped the $20 / square foot level, and these prices continue to escalate.

During August 2000, the Division of Planning and Development (DPD) conducted an inventory of businesses in the Downtown Core on a store-by-store and building-by-building basis. The inventory covers approximately 533,663 square feet of ground-level storefront space in the Downtown Core, as well as 813,933 square feet of upper-story office space in the Downtown Core. This inventory includes the name and address of each business, the business type and the estimated square footage of street level spaces. The variety of businesses located in the upper story office space in Downtown can be seen in Table 3.11, which breaks these businesses down according to NAICS code.

Table 3.11: Upper Story Office Space Tenants by NAICS Code
    Number of Businesses Total Square Footage Average Square Footage / Business
4214 - Professional and Commercial Equipment Supplies and Wholesalers 2 20294 10147
4431 - Electronics and Appliance Stores 1 1408 1408
4441 - Building Materials and Supply Dealers 1 8400 8400
4481 - Clothing Stores 1 16203 16203
4511 - Sporting Goods, Hobby and Musical Instrument Stores 1 14553 14553
4543 - Direct Selling Establishments 2 5530 2765
5111 - Newspaper, Periodical, Book and Database Publishers 1 46964 46964
5121 - Motion Picture and Video Industries 1 994 994
5211 - Monetary Authorities - Central Bank 5 53883 10776
5222 - Non-Depository Credit Intermediation 3 5953 1984
5311 - Lessors of Real Estate 4 8445 2111
5313 - Activities Related to Real Estate 2 1887 943
5411 - Legal Services 35 97129 2775
5412 - Accounting, Tax Preparation, Bookkeeping and Payroll Services 1 1500 1500
5414 - Specialized Design Services 2 4532 2266
5415 - Computer Systems Design and Related Services 4 15401 3850
5417 - Scientific Research and Development Services 2 30494 15247
5418 - Advertising and Related Services 2 5794 2897
5616 - Investigation and Security Services 1 867 867
5619 - Other Support Services 1 8600 8600
6113 - Colleges, Universities and Professional Schools 2 32739 16369
6116 - Other Schools of Instruction 1 4783 4783
6211 - Offices of Physicians 4 19093 4773
6212 - Offices of Dentists 3 3806 1268
6213 - Offices of Other Health Practitioners 6 22129 3688
6214 - Outpatient Care Centers 2 12514 6257
6241 - Individual and Family Services 10 42527 4252
7115 - Independent Artists, Writers and Performers 1 1470 1470
7221 - Full Service Restaurants 2 5236 2618
7224 - Drinking Places 2 9494 4747
8132 - Grant-Making and Giving Services 2 6485 3242
8133 - Social Advocacy Organizations 1 1500 1500
8139 - Business, Professional, Labor, Political and Similar Organizations 4 36764 9191
9211 - Executive, Legislative and Other General Government Support 7 67929 9704
9221 - Justice, Public Order and Safety Activities 1 2360 2360
TOTAL UPPER STORY BUSINESSES / SQUARE FEET OCCUPIED 120 617,660

Source: DPD Survey - 2000

According to the results of this survey, the Downtown appears to be replete in its number of law offices, which occupy 11% of the office space in the Downtown. In addition, a large number of non-profit family service organizations, medical offices and governmental agencies maintain a large presence in the Downtown.

OFFICE GROWTH POTENTIAL

Barring any uncertainties in the market, Downtown Lowell stands poised to capture additional future growth in the office market. If current trends continue, the FIRE and government sectors will expand to occupy an additional 246,000 square feet of office space within Lowell. In addition, the technology sector continues to grow and occupy additional office space within the Greater Boston area - especially outer lying areas with lower rents like Lowell. According to many experts, the technology sector will continue to grow through the next few years until a drastic shortage of labor supply or capital ultimately halts future growth.(8)

(8)Meredith and Grew, Inc./Oncor International. Market Viewpoint:2nd Quarter 2000 and Spaulding and Slye. 2nd Quarter 2000 Report

If Downtown Lowell can optimistically capture 10-15% of the office space that potentially be created through growth in the FIRE and government sectors, then an additional 24,600 to 36,900 square feet of office space will be absorbed. The growth in the technology sector is more unpredictable. Based on analysis by DPD, high-tech firms have occupied approximately 75,000 square feet of office space within the Downtown within the past year. It is highly likely that this recent jump in the amount of occupied office space is just an aberration caused by the crunch for space in the Greater Boston real estate market. Therefore, it is difficult to accurately predict the level of demand that will be created due to the high-tech field. However, many experts feel that type of demand is likely to be relatively high until the high-tech marketplace mellows.

The question for Downtown Lowell will be whether even the hot office market can even fill up the thousands of square feet of vacant office space that either currently exists or will be redeveloped in the Downtown. The Downtown Core currently has 226,945 square feet of vacant office space. In addition, Boott Mills is redeveloping 200,000 square feet of space that will be available in June 2000, and an additional 200,000 square feet that will be available in 2001-2002. The potential office space that Lowell can capture through the growth in both the FIRE/government sector and high-tech sector makes an impact on this available space, but will not fill half the available office space in the Downtown. While the Downtown is currently experiencing a crunch in the office market, the Downtown and rest of the City may be responding with an overproduction of office space.

Two major issues will certainly have to be addressed in order to fill up Downtown office space: competition and "uncooperative landlords." New office developments are also being planned throughout the City, creating additional competition for new office space. Most notably, the 4th Cross Point tower will be built in 2001 creating 400,000 square feet of additional office space in the Lowell area. Lowell developments such as Cross Point and major office park development in nearby communities will provide a significant amount of competition to Downtown office development. The Downtown must find new methods to become competitive to new developments in other areas in order to continue to attract office users.

Similarly, a small number of Downtown landlords own a large amount of the vacant office space in the Downtown. "Uncooperative landlords" are loosely defined as Downtown property owners that maintain their properties but have a considerable amount of vacant retail/office space or rent out their properties to less than desirable uses. While a great deal of upper story office space may be vacant, the landlords that own these properties often are less than willing to rehabilitate or rent this space. If landlords continue to make renting existing space difficult, then this situation presents a major hurdle in finding space for office users coming into the Downtown. If hassled, office users may go to a development outside of the Downtown or the City and find similarly priced office space to occupy. The Downtown must find ways to mitigate the uncooperative landlord issue in order to maximize the amount of office space located in the Downtown.

Send questions and comments to:

Downtown Plan Project Manager
Division of Planning and Development
J.F.K. Civic Center
50 Arcand Drive
Lowell MA 01852
(978) 970-4276
tgallaga@ci.lowell.ma.us

Downtown Plan Draft Section 1 Introduction
Downtown Plan Draft Section 2 Existing Conditions
Downtown Plan Draft Section 4 Community Perspective
Downtown Plan Draft Section 5 Strategies

City of Lowell Downtown Plan Home Page